Terms of Service

Overview

Welcome to Cap Masters. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Cap Masters.

We operate an online store offering caps and related products to customers in the United States. Our website, including its content, products, services, features, and tools, is powered by Shopify.

These Terms of Service, together with any policies referenced on our website, explain the terms and conditions that apply when you use our website or purchase products from Cap Masters.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.

Section 1 – Access and Account

By using our website, you confirm that you have reached the age of majority in your state or jurisdiction of residence, or that you are using the website with the permission and supervision of a parent or legal guardian where permitted by law.

When placing an order, you may be asked to provide information such as your name, email address, billing information, shipping address, phone number, and payment information.

You agree that the information you provide is accurate, complete, and current.

If you create an account, you are responsible for keeping your account information and login credentials confidential and for activities carried out through your account.

Section 2 – Products

We make reasonable efforts to display our caps and products as accurately as possible.

However, colors, patterns, materials, and other visual details may appear slightly different depending on your device, screen settings, lighting, or other factors.

Product descriptions, specifications, prices, availability, and images may be updated from time to time without prior notice.

We reserve the right to discontinue products, change product availability, or limit quantities where necessary.

Section 3 – Orders

When you submit an order through our website, you are requesting to purchase the selected products.

We reserve the right to accept, refuse, or cancel an order for reasons including product availability, pricing or listing errors, suspected fraudulent activity, payment problems, or other legitimate business reasons.

An order may only be considered accepted after payment has been successfully processed and the order has been confirmed.

If we cancel an order after payment has been received, any applicable amount paid for the cancelled order will be refunded to the original payment method.

Returns and refunds are handled according to our Refund Policy.

Products purchased through our website are intended for personal use and are not intended for unauthorized commercial resale.

Section 4 – Pricing and Payments

Prices displayed on our website are generally listed in U.S. Dollars (USD) unless otherwise stated.

Prices, discounts, promotions, and special offers may change at any time without prior notice.

You agree to provide accurate billing and payment information and authorize the applicable payment provider to process payment for your purchase, including any applicable taxes or charges required by law.

We use third-party payment providers to securely process payments. We do not necessarily store complete payment card information on our own systems.

Section 5 – Shipping

Cap Masters currently ships to customers within the United States.

We offer free standard shipping on our orders.

Orders are generally processed within 1 business day after payment has been successfully confirmed.

Standard delivery typically takes 4–6 business days after processing.

Delivery estimates are provided for guidance and are not guaranteed. Delays may occur because of weather, holidays, carrier issues, incorrect address information, or other circumstances outside our reasonable control.

For additional information, please review our Shipping Policy.

Section 6 – Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, subject to the conditions described in our Refund Policy.

Eligible returns qualify for free return shipping, and Cap Masters does not charge a restocking fee.

Products should be unused, unworn, and returned in appropriate original condition.

For complete information about returns, exchanges, refunds, and damaged or incorrect products, please review our Refund Policy.

Section 7 – Intellectual Property

All content available through our website, including text, graphics, logos, photographs, product descriptions, images, icons, videos, software, page layouts, and website design, is owned by Cap Masters or used with appropriate rights or permissions.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

The Cap Masters name, branding, logos, and related materials may not be used in a way that suggests an unauthorized relationship or endorsement.

Shopify and its related trademarks remain the property of Shopify.

Section 8 – Third-Party Tools

Our website may use or provide access to third-party tools, applications, payment services, or other technologies.

These third-party services may be subject to their own terms and privacy policies.

To the extent permitted by law, Cap Masters is not responsible for the operation, availability, or performance of third-party services.

Section 9 – Third-Party Websites

Our website may contain links to websites or services operated by third parties.

These websites are not controlled by Cap Masters, and we are not responsible for their content, availability, security, privacy practices, or services.

Accessing third-party websites is at your own discretion. We recommend reviewing the applicable terms and privacy policies before using those services.

Section 10 – Shopify Platform

Our online store is powered by Shopify.

Shopify provides the technology and e-commerce platform that allows us to operate our online store, including certain website and checkout functionality.

However, purchases made through Cap Masters are transactions between you and Cap Masters.

Shopify is not responsible for our products, pricing, returns, refunds, shipping, customer service, or other business practices.

Section 11 – Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, and protect personal information when you use our website, place an order, or communicate with us.

Section 12 – Customer Feedback

If you submit reviews, comments, suggestions, ideas, photographs, or other content to Cap Masters, you confirm that you have the necessary rights to provide that content and that it does not violate the rights of another person or applicable law.

By submitting content to us, you grant Cap Masters permission to use, reproduce, display, and publish that content for legitimate business purposes, including improving or promoting our Services, where permitted by law.

We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.

Section 13 – Errors and Corrections

Occasionally, our website may contain typographical errors, inaccurate pricing, incorrect product information, or other mistakes.

We reserve the right to correct errors, update information, modify product details, or cancel affected orders when necessary.

If an order is cancelled because of an error, any applicable payment received for that cancelled order will be refunded.

Section 14 – Acceptable Use

You agree to use our website only for lawful purposes.

You must not use our website to violate applicable laws, infringe intellectual property rights, upload malicious software or harmful code, send spam or fraudulent communications, attempt unauthorized access to our systems, collect personal information belonging to other users without permission, or interfere with the operation or security of our website.

You must not use automated scraping tools, bots, or similar technologies to access or collect information from our website without our prior written permission.

Violation of these Terms may result in suspension or termination of access to our website.

Section 15 – Automated Access

Automated software, bots, crawlers, scraping tools, or similar technologies must not be used to access our website in a way that interferes with its operation or violates applicable laws or these Terms.

We reserve the right to restrict, block, or limit automated access when necessary to protect our website, business, or customers.

Section 16 – Termination

We may suspend or terminate access to our website if you violate these Terms, misuse our Services, or engage in activity that may harm our business, website, customers, or service providers.

Any provisions that by their nature should continue after termination will remain effective.

Section 17 – Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and Services are provided “as is” and “as available.”

We do not guarantee that our website will always be uninterrupted, error-free, completely accurate, secure, or available at all times.

To the extent permitted by law, we disclaim warranties regarding merchantability, fitness for a particular purpose, non-infringement, and other implied warranties.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded under applicable law.

Section 18 – Limitation of Liability

To the fullest extent permitted by applicable law, Cap Masters and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

Section 19 – Indemnification

To the extent permitted by applicable law, you agree to defend and hold harmless Cap Masters, its owners, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable expenses resulting from your violation of these Terms or misuse of our website.

Section 20 – Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, and the remaining provisions will continue in effect.

Section 21 – Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies published on our website, constitute the agreement between you and Cap Masters regarding your use of our website and Services.

Section 22 – Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by law.

Cap Masters may transfer or assign its rights and obligations when necessary as part of a business transaction, restructuring, sale, or other legitimate business purpose.

Section 23 – Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the State of Iowa, United States, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of our website will be handled by a court with appropriate jurisdiction, subject to any consumer rights or legal protections that apply to you.

Section 24 – Headings

Section headings are provided for convenience only and do not affect the meaning or interpretation of these Terms.

Section 25 – Changes to These Terms

Cap Masters may update these Terms of Service from time to time to reflect changes to our business, Services, legal requirements, or other operational matters.

When changes are made, the updated version will be published on our website.

Your continued use of our website after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

Section 26 – Contact Information

If you have questions regarding these Terms of Service, please contact us.

Trading Name: Cap Masters

Email: contact@capmasters.shop

Phone: +1 (310) 814-9443

Address: 1007 W 3rd Ave Apt 118, Indianola, IA 50125, United States

Website: capmasters.shop

Customer Support: Available 24/7